Do you ship overseas?
Not all of our items are available for international shipping at the moment. For those that are, we've indicated in the section above with a little note. Please bear with us as we work to bring more products to you globally.
Does BIGSOFTI really make my photos & videos better?
Absolutely. Photography is all about the capture of light. Light allows your camera to work at its best, reducing grainy noise, or blurring in the image. And a bigger, softer light source reduces the harshness of any shadows, blemishes and bumps on your face. BIGSOFTI puts film-set inspired lighting into your pocket.
Does BIGSOFTI work with my phone and/or laptop?
BIGSOFTI has been designed with a Universal Clip that makes it suitable for all leading smartphone and laptop brands. We focused on functionality for the iPhone X, XS, MAX, the Samsung Galaxy S9, S10, the Google Pixel 2, 3. Because it can be attached to any side of any phone, chances are it will work with yours.
The fixed shape of the clip means that it may sit loosely on some laptop models with very thin monitors, but with the rotating head, you will be able to find the position that illuminates your face best.
Will BIGSOFTI scratch my devices?
No. The Universal Clip has been designed with soft rubber stoppers, so while they can hold on tight, you’ll never have to worry about the risk of scratching!
Can BIGSOFTI be used with a desktop monitor?
Yep. With our Surface Adhesive Mount (sold separately), you can affix BIGSOFTI to any flat surface with 3M VHB sticky pads for extra placement versatility!
Does BIGSOFTI work with my cameras?
Sure does! The Camera Shoe with 1/4”-20 Thread (sold separately) fits on your regular DSLR or mirrorless camera for perfect soft, diffused light. Weighing an ultra lightweight 85 grams (3oz), there is nearly no added weight so you can shoot handheld all day and night. With the 1/4”-20 Thread in the bottom, it can also be mounted to a small tripod or light stand for maximum versatility.
How long does it take to charge?
It takes between 1.5-2 hours to charge from flat to full.
What does the BIGSOFTI Custom 2-in-1 LED Technology mean?
Most other bi-colour LED panels on the market have half the LEDs in the cooler balance and half in the warmer balance - meaning that if they have 60 LEDs in total, you get 30 cool, 30 warm and 60 mixed. The custom 2-in-1 LEDs in BIGSOFTI produce light from all 70 LEDs all the time, to deliver 70 LEDs in COOL DAYLIGHT and 70 LEDs in WARM TUNGSTEN. CLEAN WHITE then utilises a mixed output from both. While we do not claim it to be a 140 LED unit, when you use BIGSOFTI, you'll see every LED in the panel working all the time giving a full, soft coverage of the panel.
What is the CRI / TLCI rating (and what does that even mean)?
The Colour Rendering Index or CRI (originally created for industrial and architectural scenarios) measures how accurately a light source reproduces colours on a scale from 1 to 100. 100 being the colour reproduced by daylight as the benchmark for colour reproduction. The LEDs in BIGSOFTI are classed as High CRI and rated at 95+
However, a more important rating when it comes to LEDs is the Television Lighting Consistency Index or TLCI. It also runs a scale from 0-100. The LEDs in BIGSOFTI are rated at TLCI 99+ This puts our LEDs in the range where any colour variation is so small, a film colourist would not consider correcting it. These are class leading numbers resulting in better looking images for you.
What colour temperature is BIGSOFTI?
BIGSOFTI allows full control of your lighting so can switch between 3 settings:
1: Clean White (3800K)
This is the default setting and will be the right choice in most situations. It sits in between the DAYLIGHT and the TUNGSTEN to give a subtle clean mix.
2: Cooler Daylight (5000K)
This is the cooler coloured white. It would be used typically outside during the day where there is predominantly daylight filling in the shot. Or inside to light a subject who is backlit from exterior windows.
3: Warmer Tungsten (2800K)
This is the warmer coloured white. It would be used inside at night, when the other lights around you were likely to be warmer tungsten bulbs.
